Shipping Policy

Free Shipping within India!

We're thrilled to offer complimentary shipping for all orders within India! For international shipping rates, please refer to our detailed guide below:

  • Orders above INR 24,000 / USD 3,99: INR 1,999 / USD 25 shipping fee. Free international shipping.
  • Orders below INR 24,000 / USD 3,99: INR 1,999 / USD 25 shipping fee. 

We partner with trusted courier companies for both domestic and international deliveries. Within India, expect your order within 2 weeks; for international destinations, deliveries typically take up to 3 weeks, excluding public holidays and Sundays.

Should you require expedited delivery or have specific deadlines, reach out to us via WhatsApp at +91 98360 90090 or email us at care@tinytales.in. We'll do our utmost to accommodate your needs.

Please note: Saturdays, Sundays, and public holidays are non-working days for standard deliveries.

Duties and Taxes for International Orders

Kindly note that duties and taxes for international orders are not included in your purchase. These additional charges are separate from shipping and handling fees. Various countries impose duties on imported items upon port entry, the rates of which differ based on the destination and the items imported. You'll be responsible for paying applicable duties and taxes directly to the shipping agency (such as DHL, FedEx, etc.) upon receipt of an invoice after order delivery.

PAYMENTS

All payments made against the purchases/services on the website by you shall be as against the MRP displayed on the website and shall be in terms and conditions of the third party. Online Payment Gateway Services as adopted and applicable to your transaction as approved by Solete Lifestyle LLP. Before shipping your order to you, we may request you to provide supporting documents (including but not limited to Govt. Issued ID and address proof) to establish the ownership of the payment instrument used by you for your purchase. This is done so as to ensure a safe and a full proof online shopping environment to our users.

Solete Lifestyle LLP may employ Cc Avenue and such other third-party facilities, for Payments on the Website. Such payments can be made through the electronic transactions, as may be permitted by Solete Lifestyle LLP which shall be at its sole discretion. Use of such third-party services will be governed by their User Agreement, Seller Terms, Conditions and other rules and policies as may be required and applicable for your nature of activities.

While availing any of the payment method/s offered by us, we are not responsible or take no liability of whatsoever nature in respect of any loss or damage arising directly or indirectly to you including but not limited to the following: (a) lack of authorization for any transaction/s; (b) or exceeding the present limit mutually agreed by you and between your “Bank /s”; (c) or any payment issues arising out of the transaction; (d) or decline of transaction for any other reasons.

DELIVERY

Solete Lifestyle LLP endeavors but does not guarantee delivery of products in the stipulated time period as mentioned on the purchase of the product. In no manner can the contract be repudiated if Solete Lifestyle LLP fails to deliver any one or more products in the stipulated time frame. However, if you Solete Lifestyle LLP to take the delivery of the goods, Solete Lifestyle LLP may at its discretion charge you for additional shipping cost.